|
|
| |
1.? How do I place orders?
1).Click the link which you are interested.
2).After you pick one model you need and send the message to the mail box on the web,or just leave message on our web.
3).Offer all the information in detail ,as for your mail,tel. NO., full name, address. and the item NO. size ,total quantity.
4).We will connect with you ASAP. with the payment information
2. How will the products be shipped? How long until I receive my products?
Your order will be processed within 1-2 days upon receiving your payment. Shipping is done via either TNT ,DHL,EMS, or UPS express. We will provide you with tracking number via e-mail once your products were shipped. Delivery? may take from 3-6 business days.
3. If I need to order the items which aren¡¯t on the website, you can find them for me?
OK, that¡¯s no problem.
4. Do I need to pay extra for shipping cost?
Our wholesale prices are including shipping cost. If you order more than 12pairs/pieces from us, we would like to offer wholesale prices.
5. What¡¯s the minimum order ? Can I order a pair /piece sample?
Our minimum order is 6pairs/pieces.Yes,you are welcome to order a pair/piece as? sample before placing order, We don¡¯t mind to start the business from minimum order even 1 pair/piece.
6. If your minimum order is 6-12 pairs/piece, can I mix other models & colors?
Yes ,you can mix the sizes and styles for your minimum order.
7. What about reasons for exchanges and refunds?
We do not offer refunds. We will exchange the products if for reason we¡¯ve sent the wrong shoe or size.
Please refer to our Policy Section for more information.
8. Will ship to a P.O. Box, FPO/APO ?
No, we do not ship to FPO/APO and P.O Box addresses. No Exceptions! Why? Because there have been too many situations in the past where the shipper/carrier could not find the address. It¡¯s troublesome for both the buyer and the seller. If you only have a P.O. Box , FPO/APO or military address, please kindly supply us with a friend¡¯s or relative¡¯s home address. |
|
| |
|
|
|
